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Privacy Policy
Effective Date: January 1, 2024
Information We Collect
Summit Auto Care collects information to provide better automotive services to our customers in Australia:
- Personal Information: Name, contact details, vehicle information
- Service Records: Maintenance history, repair details, service preferences
- Communication Data: Service inquiries, appointment requests, customer feedback
- Technical Information: Website usage data, cookies, and browsing preferences
How We Use Your Information
We use collected information for the following purposes:
- Providing automotive repair and maintenance services
- Scheduling and managing service appointments
- Maintaining vehicle service records and history
- Communicating about services, warranties, and recalls
- Improving our service quality and customer experience
- Complying with Australian automotive industry regulations
Information Sharing
Summit Auto Care may share your information in limited circumstances:
- With certified parts suppliers for warranty and service purposes
- With authorized service partners for specialized repairs
- When required by Australian law or regulatory authorities
- With your explicit consent for additional services
We do not sell personal information to third parties or use it for marketing purposes beyond our direct services.
Data Security
We implement comprehensive security measures to protect your information:
- Encrypted data storage and transmission systems
- Secure facility access controls and staff training
- Regular security audits and system updates
- Compliance with Australian Privacy Principles (APPs)
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information held by Summit Auto Care
- Request correction of inaccurate or incomplete information
- Withdraw consent for non-essential data processing
- Lodge complaints with the Australian Privacy Commissioner
Cookie Policy
Our website uses cookies to enhance your browsing experience. We use:
- Essential cookies for website functionality and security
- Performance cookies to analyze website usage and improve services
- Preference cookies to remember your settings and choices
You can manage cookie preferences through your browser settings.
Contact Information
For privacy-related inquiries or to exercise your rights, contact us:
- Email: [email protected]
- Phone: (07) 3215 8890
- Address: 1425 Logan Road, Mount Gravatt, Brisbane, Queensland 4122
Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify customers of significant changes through our website and direct communication channels.
Last Updated: January 1, 2024